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Questions, problems, and ideas for Denframe. Tell us what you need help with.
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Setup and how-to guides
Install Denframe, connect screens and data, and customize your dashboard.
Troubleshooting and FAQs
Work through screen, connection, and installation issues.
Downloads and release status
Check your platform’s availability and installation requirements.
Contact us
Email support@nannertech.com, or start with one of these subjects.
Ask for help
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Ask for help by emailReport a bug
Describe how to reproduce the problem, what you expected, and what happened.
Report a bug by emailSuggest a feature
Describe the task you want to accomplish and how you handle it today.
Suggest a feature by emailInclude these details
- Your Denframe version or build, host platform, and operating system version.
- The screen or connection type involved, and the guide step where the problem occurred.
- The exact error, steps to reproduce it, and whether it happens every time.
- For Apple Home questions, the diagnostics export from Local diagnostics. It shows which experiments are on and counts home controls, without device names or keys. Never share setup codes or pairing QR codes.
- A redacted diagnostic export or screenshot if it helps explain the problem. Review attachments before sending; remove tokens, personal values, and private addresses.
You send the email yourself. This page does not upload diagnostics or submit a ticket.